{"id":14643,"date":"2023-07-04T11:39:11","date_gmt":"2023-07-04T08:39:11","guid":{"rendered":"https:\/\/sarzimanli.com\/?p=14643"},"modified":"2023-07-04T23:17:35","modified_gmt":"2023-07-04T20:17:35","slug":"dell-vxrail-expired-cert","status":"publish","type":"post","link":"https:\/\/sarzimanli.com\/index.php\/2023\/07\/04\/dell-vxrail-expired-cert\/","title":{"rendered":"Dell VxRail: Unable to log in to vCenter due to expired certificates"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Log in to vCenter GUI is not possible.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Web GUI is still available, any log in attempt with correct credentials fails.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_15.jpeg\" alt=\"kA23a0000000BfwCAE_3_0\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Restart of VCSA services fails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Restart of services does not bring up all services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Errors observed:&nbsp; &nbsp; &nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\/var\/log\/vmware\/vpxd-svcs\/vpxd-svcs.log:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2020-06-03T09:31:04.523Z [pool-8-thread-1&nbsp; INFO&nbsp; com.vmware.identity.token.impl.X509TrustChainKeySelector&nbsp; opId=905f6864-c067-4db6-828c-1d59c4b43bf8] Failed to find trusted path to signing certificate &lt;CN=ssoserverSign&gt;<br>sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cause<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">vCenter certificates are expired.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VxRail which was initially built prior to 4.7, may have certificates issued with a lifespan of two years from the date of installation. At the time of writing this article, a VxRail build on 4.7.410 has all certificates with a 10 year lifespan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Minor version upgrades will not touch the certificates!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a VxRail which was initially built on 4.5.210&nbsp;and later&nbsp;versions, the certificates have a two-year validity&nbsp;period. Check&nbsp;<a href=\"https:\/\/kb.vmware.com\/s\/article\/79248\" target=\"_blank\" rel=\"noreferrer noopener\">VMware KB article 79248<\/a>&nbsp;to confirm the detailed description.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use the view certificate in the browser of&nbsp;the log in page of the VCSA to confirm the certificate has expired or list the certificates in the CLI of the PSC\/VCSA with the command from&nbsp;<a href=\"https:\/\/kb.vmware.com\/s\/article\/76719\" target=\"_blank\" rel=\"noreferrer noopener\">VMware KB article 76719<\/a>:&nbsp; &nbsp;&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">for i in $(\/usr\/lib\/vmware-vmafd\/bin\/vecs-cli store list); do echo STORE $i; \/usr\/lib\/vmware-vmafd\/bin\/vecs-cli entry list --store $i --text | egrep \"Alias|Not After\"; done<\/pre>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"resolution\">Resolution<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This procedure will generate new self-signed certificates on PSC and VCSA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>:&nbsp;This procedure is intended for single PSC\/VCSA VMs which are maintained through VxRail LCM. For HA \/ ELM \/ Customer deployed VCs &#8211; please open a VMware ticket!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>: Take&nbsp;<strong>OFFLINE&nbsp;<\/strong>snapshots of VRM, PSC, and VCSA!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>: Check if the snapshot creating process has finished without errors!&nbsp;<strong>Do NOT continue without valid snapshots!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>:&nbsp;If issues encountered, do not retry without reverting to snapshots!<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Fix PSC:\n<ul class=\"wp-block-list\">\n<li>Reset all Certificates &#8211; Option 8 &#8211; (This will fail but it is&nbsp;expected to)<\/li>\n\n\n\n<li>Start certificate manager:&nbsp; &nbsp; &nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-preformatted\"><em>\/usr\/lib\/vmware-vmca\/bin\/certificate-manager<\/em>\n\n<\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select option &#8220;8. Reset all Certificates&#8221;\n<ul class=\"wp-block-list\">\n<li>Confirm&nbsp; &#8220;Do you wish to generate all certificates using configuration file : Option[Y\/N] ?&#8221;<\/li>\n\n\n\n<li>Enter credentials<br><br>&nbsp;<img decoding=\"async\" alt=\"kA23a0000000BfwCAE_2_0\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_1.jpeg\"><br>&nbsp;<\/li>\n\n\n\n<li>Enter values\n<ul class=\"wp-block-list\">\n<li>leave &#8220;<em>IPAddress<\/em>&#8221; field empty<\/li>\n\n\n\n<li>Enter<strong>&nbsp;FQDN of PSC<\/strong>&nbsp;into &#8220;<em>Hostname<\/em>&#8220;<\/li>\n\n\n\n<li>VMCA &#8220;<em>Name<\/em>&#8221; field is name of new Root CA being created (e.g. &#8220;<em>VxRail CA<\/em>&#8220;)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Confirm &#8220;<em>Continue operation : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>Confirm &#8220;<em>Continue operation : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>This operation will fail with:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Get site nameCompleted [Reset Machine SSL Cert&#8230;]<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>g3node-site<br>Lookup all services<br>Get service g3node-site:9ebfb9b2-d202-4d8f-9282-b08f3a317b8f<br>Update service g3node-site:9ebfb9b2-d202-4d8f-9282-b08f3a317b8f; spec: \/tmp\/svcspec_a1hipoqq<br><br><strong>Status : 0% Completed [Reset operation failed]<\/strong><br><br>please see \/var\/log\/vmware\/vmcad\/certificate-manager.log for more information.<br>root@g3psc [ ~ ]#&nbsp;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_2.jpeg\" alt=\"kA23a0000000BfwCAE_2_1\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2. Fix the STS issue &#8211; Download and run fixsts.sh from&nbsp;<a href=\"https:\/\/kb.vmware.com\/s\/article\/76719\" target=\"_blank\" rel=\"noreferrer noopener\">VMware KB 76719<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_3.jpeg\" alt=\"kA23a0000000BfwCAE_2_2\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stop all services\n<ul class=\"wp-block-list\">\n<li><em>service-control &#8211;all &#8211;stop<\/em><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Start all services &#8211; will fail &#8211; expected&#8230;\n<ul class=\"wp-block-list\">\n<li><em>service-control &#8211;all &#8211;start<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_4.jpeg\" alt=\"kA23a0000000BfwCAE_2_3\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Either wait for the process to time-out or you can stop it when it gets to the &#8220;<em>vmware-vmon<\/em>&#8221; service<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\/usr\/lib\/vmware-vmca\/bin\/certificate-manager<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select option &#8220;<em>6. Replace Solution user certificates with VMCA certificates<\/em>&#8220;<\/li>\n\n\n\n<li>Confirm &#8220;<em>Do you wish to generate all certificates using configuration file : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>Enter credentials<\/li>\n\n\n\n<li>Deny (enter &#8220;N&#8221; ) for &#8220;<em>certool.cfg file exists, Do you wish to reconfigure : Option[Y\/N] ?<\/em>&#8221; &#8211; as all options were configured above<\/li>\n\n\n\n<li>Confirm &#8220;<em>You are going to regenerate Solution User Certificates using VMCA,&nbsp;Continue operation : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>Wait until procedure exits, it will:\n<ul class=\"wp-block-list\">\n<li>generate all certificates<\/li>\n\n\n\n<li>stop the services<\/li>\n\n\n\n<li>start the services<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_5.jpeg\" alt=\"kA23a0000000BfwCAE_2_4\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm if all services are running<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>service-control &#8211;all &#8211;status<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_6.jpeg\" alt=\"kA23a0000000BfwCAE_2_5\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.&nbsp;Fix certificates on VCSA<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stop &amp; start all services &#8211;&nbsp;<strong><u>must<\/u>&nbsp;<\/strong>be done AFTER all PSC services are running&nbsp; &#8211;&nbsp;<strong>IMPORTANT!!!<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>service-control &#8211;all &#8211;stop<\/em><\/li>\n\n\n\n<li><em>service-control &#8211;all &#8211;start<\/em><br>&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_7.jpeg\" alt=\"kA23a0000000BfwCAE_2_6\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Either wait for the process to time-out or you can stop it when it gets to the &#8220;<em>vmware-vmon<\/em>&#8221; service<\/li>\n\n\n\n<li>Reset all Certificates &#8211; option 8<\/li>\n\n\n\n<li>Start certificate manager<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><em>\/usr\/lib\/vmware-vmca\/bin\/certificate-manager<\/em>\n\n<\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select option &#8220;<em>8. Reset all Certificates<\/em>&#8220;<\/li>\n\n\n\n<li>Confirm &#8220;<em>Do you wish to generate all certificates using configuration file : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>Enter credentials<br>&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_8.jpeg\" alt=\"kA23a0000000BfwCAE_2_7\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enter PSC IP<\/strong><\/li>\n\n\n\n<li>Enter values<\/li>\n\n\n\n<li>leave &#8220;<em>IPAddress<\/em>&#8221; field empty<\/li>\n\n\n\n<li>Enter<strong>&nbsp;FQDN of VCSA<\/strong>&nbsp;into &#8220;<em>Hostname<\/em>&#8220;<\/li>\n\n\n\n<li>VMCA &#8220;<em>Name<\/em>&#8221; field is name of new Root CA being created (e.g. &#8220;<em>VxRail CA<\/em>&#8220;)<\/li>\n\n\n\n<li>Confirm &#8220;<em>Continue operation : Option[Y\/N] ?<\/em>&#8220;<\/li>\n\n\n\n<li>Confirm &#8220;<em>Continue operation : Option[Y\/N] ?<\/em>&#8220;<br>&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_9.jpeg\" alt=\"kA23a0000000BfwCAE_2_8\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait until all certificates are generated and the message &#8220;<em>Reset status : 100% Completed [Reset completed successfully<\/em>]&#8221; appears<br><br><img decoding=\"async\" alt=\"kA23a0000000BfwCAE_2_9\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_10.jpeg\"><br><img decoding=\"async\" alt=\"kA23a0000000BfwCAE_2_10\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_11.jpeg\"><\/li>\n\n\n\n<li>Check if all services are running<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>service-control &#8211;all &#8211;status<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" alt=\"kA23a0000000BfwCAE_2_11\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_12.jpeg\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access vCenter GUI<\/li>\n\n\n\n<li>Access by DNS will fail in Chrome due to HSTS &#8211; open the VCSA IP or use another supported browser (e.g. FireFox)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_13.jpeg\" alt=\"kA23a0000000BfwCAE_2_12\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/supportkb.dell.com\/img\/ka06P000000TRfuQAG\/ka06P000000TRfuQAG_en_US_14.jpeg\" alt=\"kA23a0000000BfwCAE_2_13\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Additional Information<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Notes:&nbsp; &nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ALWAYS take snapshots of System VMs (PSC\/VCSA\/VRM) before following this&nbsp;KB.<\/li>\n\n\n\n<li><strong>This procedure is intended for PSC\/VCSA VMs which are maintained through VxRail LCM.<\/strong><\/li>\n\n\n\n<li>If user has&nbsp;certificates from their own infrastructure, they&nbsp;can replace them at this point again.<\/li>\n\n\n\n<li>After fix for VxRail version 4.7.100+, follow KB article 486959:&nbsp;<a href=\"https:\/\/www.dell.com\/support\/kbdoc\/en-us\/000077894\/vxrail-how-to-replace-certificate-in-vcenter-for-vxrail-appliance\" target=\"_blank\" rel=\"noreferrer noopener\">VxRail: How to manually import vCenter SSL certificate on VxRail Manager<\/a>&nbsp; to import new root certificate into VRM (plugin will not work).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Log in to vCenter GUI is not possible.&nbsp; If Web GUI is still available, [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":14583,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vxrail-hci"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Log in to vCenter GUI is not possible. If Web GUI is still available, any log in attempt with correct credentials fails. Restart of VCSA services fails. Restart of services does not bring up all services. 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